Whether you're going digital for the first time or upgrading legacy systems, knowing where to focus can be overwhelming. Our Digital Maturity Assessment evaluates your organization across six key areas: Business Operations, User Experience, Merchandising, Marketing, and Technology, to give you a clear, comprehensive view of where you stand.
You’ll receive a benchmarked score that shows how your organization compares to industry standards and peers, plus a prioritized set of recommendations to help you focus on the initiatives that will deliver the greatest impact.
Why Partner with Trika for your Digital Maturity Assessment
Retail-Specific Expertise
We don’t just assess digital maturity; we speak the language of retail.
We understand the complexities of order lifecycles, inventory flows, and multi-channel fulfillment, and we apply that expertise to design systems that are both efficient and scalable. Whether you're modernizing legacy processes or implementing an OMS for the first time, our deep domain knowledge ensures a smooth rollout and long-term success.
Actionable, Prioritized Recommendations
We help you move from insight to impact, fast.
Your assessment doesn't just deliver scores, it translates insights into a clear, prioritized roadmap. Clients can see exactly where to focus and what to do next.
Cross-Functional Workshop Facilitation
Our workshops get everyone on the same page, fast. We break silos and spark aligned decision-making.
You don’t just deliver findings; you bring stakeholders together. Your facilitated workshops help align business, marketing, ops, and IT teams around shared priorities, uncover hidden friction points, and build consensus for the digital roadmap.
Integration-Ready Insights
From strategy to execution, we’re with you every step of the way.
Because you’re an agency that can also implement (or work closely with implementers), your insights are grounded in feasibility. Clients can trust that recommendations are realistic and execution-ready.
Our Approach
Our approach starts with understanding current system and challenges to creating tailored solutions that focuses on creating value, to bringing the roadmap to life through our implementation services
Digital Maturity Model
This model assesses an organization's digital maturity across six domains: Strategy, UX, Tech Stack, Operations, SEO, and Market Insights, highlighting strengths, gaps, and opportunities for digital transformation.
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Digital Strategy & Governance
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Culture
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Leadership & Governance
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Organizational Design & Talent Acquisition
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Workforce and Enablement
Omni Channel Design & Integrations
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Information Architecture
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User Engagement
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User Research
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Interactive Usability
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Visual Design
Commerce Technology Stack
• Software & Delivery Governance
• Network & Security
• Architecture & Infra
• Data Integrity
Operations & Fulfillment
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Order Lifecycle Digitization
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Omnichannel Order Orchestration
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Order Routing intelligence
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Inventory visibility and Accuracy
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Returns and Reverse Logistics
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Customer Communication and Transparency
Digital Growth & SEO
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Keyword gap analysis
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SEO Benchmarking against competitors
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Technical SEO
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Core Web Vitals
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On-page SEO
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Structured Data
Market positioning & Competitive Intelligence
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Digital Benchmarking
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Market Positioning
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Competitor Feature Mapping
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Emerging Trends Adoption
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Customer Sentiment and Reviews